This is my Manager README. This document will introduce me to you as a human, give you an idea about my leadership style, and help you understand the ways you can rely on me.
Most if not all difficult situations you'll face as a leader will have some sort of contradiction—that's what makes them difficult. Being able to BOTH-AND in those situations is what will make you a great leader.
One of my clients told me today, “Managers have to do a lot of routine and boring work. I feel overwhelmed!" I asked to clarify, “Can you give me an example?" They replied, ”Sure! For example, maintaining this spreadsheet of [insert boring technical stuff]..." Their main complaint was that as